Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Reputation Kit website and platform (the "Service"). By accessing or using the Service you agree to be bound by these Terms.

1. The Reputation Kit

The Reputation Kit is a white-label platform licensed to partners ("you") to provide review, reputation and growth services to local businesses ("your clients"). The specific features available depend on the package you purchase.

2. Fees & payment

Reputation Kit packages are provided for a one-time fee as described on our pricing page. There are no royalties or ongoing franchise fees. You set your own prices for your clients and are solely responsible for billing and collecting from them. Hosting, maintenance and support of the platform are provided by us.

3. Your responsibilities

• You are responsible for your own conduct and for the businesses and content you manage on the platform.
• You must comply with all applicable laws, including those relating to marketing, reviews, data protection and consumer rights.
• You must not use the Service to mislead consumers, fabricate reviews, or violate the terms of any third-party review platform (such as Google, Yelp or TripAdvisor).
• You are responsible for keeping your account credentials secure.

4. Acceptable use

You agree not to misuse the Service, including by attempting to disrupt it, access it without authorisation, reverse-engineer it, or use it for any unlawful or fraudulent purpose.

5. Intellectual property

We retain all rights, title and interest in the underlying platform and technology. Your licence to use it is non-exclusive and subject to these Terms. Your own branding and client content remain yours.

6. Service availability

We work to keep the Service available and secure but do not guarantee uninterrupted access. We may update, modify or suspend features from time to time.

7. Disclaimers

The Service is provided "as is". Any revenue figures, examples or projections shown on our website are illustrative only and are not a guarantee of earnings. Your results depend on your own effort, market and execution.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential losses, or for lost profits or revenue, arising from your use of the Service.

9. Termination

We may suspend or terminate access if these Terms are breached. You may stop using the Service at any time.

10. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless local law requires otherwise.

11. Contact

Questions about these Terms? Please contact us.

This document is provided for general information and is not legal advice. Please have it reviewed by a qualified professional before relying on it.